Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering high quality support in time is our high priority, so that we support each Linux web hosting plan with a one hour ticket resolution guarantee. Once you supply a ticket or post an email, our client help support staff will try their best to deliver the most acceptable remedy for your problem and to give you guidance in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is delivered by a crew of knowledgeable experts who’re able to react to your query in a timely manner. You are able to get in touch with the tech support team crew by opening a help support ticket from your Web Hosting Control Panel or by submitting us an e–mail message. On working days, you may as well call us on the telephone or take advantage of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require help while working within the Control Panel, you are able to always press the Help control key and track down your concern in the variety of articles or blog posts that will come up. We have as well turned most of the content articles into educational videos. The listing of educational videos will show up if you choose the Videos button located on the top right.