The service uptime for every single web hosting account is of significant importance. If you are using a web server that has chronic problems and your website is not online for extended periods of time, it is more likely that visitors shall not return. In case you have an online store, for instance, this would mean lost clients and much less profit. Your internet sites may even get penalized by search engines with lower rankings regardless how good their content is. To protect yourself from such a scenario, always make certain that the hosting service you get is stable. By doing this, the success of your website will depend solely on its content and your marketing and advertising campaigns and won't be affected by hosting-related elements that you have no control of.

Service Uptime Guarantee in Web Hosting

Our web hosting plans include a 99.9% service uptime warranty. We are able to achieve that by using an innovative cloud hosting platform in which each service (files, email messages, databases, etc.) has its own cluster of machines. We don't run everything on just a single machine as most companies do, so we have virtually eradicated the downtime of any service and even in peak times we can balance the load between servers for the best possible performance of your Internet sites. If one web server fails, the other ones within the cluster will take over in order to guarantee the continuous work of the websites. To protect yourself from infrastructural problems, our hosting server facilities use highly effective diesel backup generators and a number of independent Internet providers as to make sure that site visitors will be able to reach your websites no matter what. We also have a group of expert professionals keeping track of the servers 24/7/365.

Service Uptime Guarantee in Dedicated Hosting

All of our dedicated plans include a 99.9% web server and network uptime warranty and routine maintenance procedures are included in the other .01% of the time. We test out each and every server thoroughly before we hand it over to the customer and we work with new hardware components to prevent any chance of hardware issues. Any unforeseen software difficulties are going to be resolved instantly by our system admins as they keep track of all website hosting servers 24/7. To prevent infrastructural complications, our data center in downtown Chicago employs powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your Internet sites are flooded, we can react instantly and filter the undesired traffic before it reaches your dedicated server and disrupts the proper work of your websites.