Lots of users who begin using their very first hosting account, or change companies, typically have queries with regards to how given operations are carried out or encounter predicaments when setting up different things like e-mails, website settings, and so on. That’s the reason why, lots of hosting providers have prepared documentation with the most frequently asked questions and problems in order to help their clients receive information quickly and seamlessly. As a result, the help desk team can focus on actual issues that certain customers may be facing, since the solution for the smaller things will already be available on the web and customers can fix them without having to get in touch with the help desk team. Having thorough documentation is very important, particularly for new customers with no practical experience whatsoever, because the hosting service entails plenty of features and lots of individuals can get confused about what action to take. A good information repository can both help you accomplish the operations that you want and discover how the hosting service functions in general.

Extensive Online Documentation in Web Hosting

All Linux web hosting that we are offering include an extensive knowledge base where you can find everything you should know in regards to your web hosting account. Whether you intend to set up a brand new MySQL database, to forward a domain name using an .htaccess configuration file or to create an email account on your desktop PC or handheld device, you can simply check our help articles and all the info that you need will be there. When you go to a specific section of your Hepsia Control Panel, you will see articles that pertain to the functions that can be accessed through it. In case you want to check the entire archive of articles and get informed about all the features that Hepsia is offering, or only to read generic info about the hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our absolute best to cover any predicament that you may possibly face, but if you do not find what you are looking for, you can always contact us, as our client service staff is on duty 7 days a week.